Biometrics Software and FAQ

Biometrics and Software Videos

This is the Desktop software

Desktop software



    Attendance Software >    1. link - http://realsoftattendance.com/software/realsoft_10_7.zip
    Access control Soft> 2. link - http://realsoftattendance.com/software/Realsoft_Access_Control.zip
 Auto SMS Software     3. Link - http://realsoftattendance.com/software/Realsoft_AutoSms.zip


Cloud software 

Cloud software

cloud software 


soft link - www.onlinerealsoft.com
soft link - www.freeonlinerealsoft.com





Frequently Asked Questions For Realsoft 10.7....# When data is not downloading from machine and shows data download complete ? 
1.First Check Date and time of Machine and
 2.Register the dll of Machine in System32 and SysWOW64. 
3.Please Check your lan Connection and Lan wire it should be properly insert into machine LAN Port and your Switch or modem then check the pinging of machine for pinging type ping in run or cmd and machine Ip address. 
4.Check model of Machine if model name is Unknown than go to hardware setup and download enroll if detail is not Complete Than, Change model and try this process until it shows complete enroll data. # If in a report is showing (X) in a shift ? Generate the shift of that month then process the data.
 # If in a report is showing absent in a status and in or out is coming ? Please check the policy hence any person doesn’t enter the wrong details in setup, Category and shift detail. # If out time is not showing ? If out time is not showing in reports then please check the shift master does you have enter the overtime option if no then you should be enter some time in this option but not necessarily everyone in go to before shifting hours ................
# If over time is not showing in report ? Please Check the employee master did you select Y in OT allowed or do you give the Overtime hours in shift master . 
# If report is coming blank ? 1. Employee detail (card no should be in 8 digits and all red mark field must be filled ). 2. Machine Number should be same in software and machine and please check date and time also in machine. 
# Active X Component ? Open file location of Realsoft.exe than open dll registration folder open and copy all files then pest in windows/ system32 and SysWOW64 then register 1reg , 2reg and 3reg file with run as administrator. Install .NET framework for as compactible version of windows. 
# It is showing unable to create DSN ? Check the software installed properly or not then copy the ODBCTOOL.DLL file from software installed folder and paste in system32 and SysWOW64 then type cmd run as administrator type the command regsvr32 obdctool.dll and enter. it will show registration successfully then go to control panel-administrative tools. check DSN Which is created by the name dsnAccessArms. If its not working then contact with Customer support center. 
# It is showing EOF and BOF error ! Go to employee master and check all mandatory fields (*) are fields are filled or not if its not filled then please fill properly all options. 
# It is showing error “ type mismatch “ while generating the shift ! Firstly check the regional and language setting in control panel it should be in English (United States) then save it and regenerate shift................
# What to do if you are going to open the software and it will be show type mismatch ARMS 13 error ? Open the database file which is ARMS.mdb the password is arms2721954 then open the fltbl table and press Ctrl+A and then press delete , then check. 
# When data is download from t5n its show data parameters is not valid ? Download all data into a pen drive then clear history log from machine then punch in machine it will work properly. 
# How to take report in excel File ? Go on report their will be option to export the report in daily or monthly in XLS file or directly from Reports tab on the software Reports/(Export daily/weekly/monthly). 
# How to break MANAGER CONFIRM in machine ? T52 ,T60, c110ta, c121ta (menu-24406083-ok-87654312-ok-advance-ok-device-ok- manager cancel(to last)- ok-continue-ok-then escape) c101ta (menu-24406083-ok-87654312-ok user ok manager clear all manager) t5, - menu-24406083-ok-87654312-ok user ok manager clear all manager t5n, t6 Only by Software 
# How to reset the machine Password ? You can reset the machine password through connecting the machine with your system through lan or usb cable after connecting the machine go to setup hardware Setup connect the machine. (Choose connection mode usb or lan then click on remove all admin).........
.# How to reset software user a password rss ? Take fresh ARMS then take the backup of software ARMS open backup ARMS password is arms2721954 Then delete PDW & PWDRPT then right click and import the fresh ARMS select PWD and PWDRPT then OK replace the ARMS into software backup then Open Software Password will be reset.
 # How to take database backup ? In win xp click on software icon properties click on find target then copy ARMS.mdb and mcdatafile. Restore process also will be like this.(paste the backup) # How to take backup in win 7 and earlier models ? Go to C drive /User(then select the admin user – show all hidden files)/Appdata /local/Virtual store/ Program files/Realsoft 10.2/(take arms and mcdatafiles). When you want to restore the backup go to the same path and paste the file here. [C:\Users\realtime\AppData\Local\VirtualStore\Program Files (x86)\RS Solutions\Realsoft 10.2] 
# When go to data transfer and error Run time error ‘13’ type mismatch ? Open the machine setup and check the password and machine no.........
# What to do if report is showing all zeros (0) or Database get corrupted ? In Some cases when ARMS (Database file) size becomes more than 1.9GB it get Corrupted. Database Repair Steps : 1-To repair Database we need fresh Arms File. Default Size of Arms.mdb is 3084 2-Delete Some tables from fresh Arms as follows- Cat mst Comp mst Depmst Ddesmst Empmst ftlb Genesis Machine Machines Leave bal - all leave file ManPunch Pcode Pwdata PwdRPT Salarymaster - all S name file than right click and import file and than click access data base and import all delete file from backup ARMS ................Some Important Links https://youtu.be/G5GreiI1e8c (how to get report link) https://youtu.be/9Quq864KyCohttps://www.youtube.com/watch?v=kirTgeYpDWw (How to do enroll in Device ) https://youtu.be/k_eF3AixIgs (MSG Configuration) -------------------------------------------- Realtime Support mail id : Helpline@realtimebiometrics.com Dealer Support No 8744094409 User Support No 8743874334 =========================== Support No 9871957442 9871957445 =========================== Whatsapp No 9315400629 9315400627 =========================== Web Support No 7835033101 9971646401



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